FAQs

Got some questions regarding the Thanet Trades online directory? Take a look below at our most frequently asked questions.

Why not use Checkatrade, TrustATrader or similar?

Websites like Checkatrade and TrustATrader often come with expensive sign-up fees, ranging from £400 to £2000 per year. At Thanet Trades, our subscription is just £10 per month, making it an affordable option for local trade businesses. By joining Thanet Trades, you’re not only saving money but also supporting a directory that is dedicated exclusively to the Thanet community. This local focus ensures that your business gets the attention it deserves from residents in your area, helping you grow and succeed within your community.

How do I sign up my business on Thanet Trades?

To sign up, simply click the ‘Sign up today!’ button at the top of the page, fill out your business details, and complete the subscription process. It’s quick and easy!

What information do I need to provide for my business profile?

You will need to provide your business name, contact information and the category your service sits in. You can add further information like a business description and any relevant gallery images. The more detailed your profile, the better!

How will Thanet Trades help my business get noticed?

Thanet Trades focuses on local marketing efforts, including online advertising and community outreach, to ensure that residents are aware of the directory and the businesses listed.

Who can join Thanet Trades?

As long as you are a trade business, within Thanet and surrounding areas, you can join!

Is there a contract or can I cancel my subscription at any time?

You are not bound by a contract. If you wish to cancel, please contact us at info@thanettrades.co.uk and we will help in closing down your account and cancelling your direct debit.

How do I update my business profile?

You can update your profile by logging into our website and going to the My Account page. From here, you can click on the gear icon to edit your profile, don’t forget to click save! It’s important to keep your information current to attract the best customers.

What if I need help with my listing?

Our support team is here to assist you with any questions or issues. You can reach out to us through the contact form on our website or via email.

How can residents search for trade businesses?

Residents can use our user-friendly search function on the Find a Trade page to find trade businesses by name or trade category.

What makes Thanet Trades different from other directories?

Thanet Trades is specifically focused on the Thanet area, providing a targeted platform for local businesses and residents. Our affordable pricing and commitment to supporting the local community set us apart from larger, more generalised directories.